a bit rudeI've explained to them that an unsolicited visit to me at home is likely to ruin their organisation's chances of ever getting any business out of me.
My explanation was a little more complete than this post has been, and was couched in rather less formal terms, but at least I explained to the caller that it was the organisation I was complaining about, rather than the caller as an individual. I've left the caller with the understanding that I don't intend to transfer my custom to the organisation concerned.
