One at 09:44, with Gavin saying "Your Injection ECU arrived this morning and your car is going into the workshop shortly". I asked him to call me as soon as he knew whether it was going to work.
One at 16:40, with Gavin saying "We're having trouble coding it for your car; we've been talking to Technical Support about it on and off all day."
A new meaning for "as soon as" with which we weren't previously familiar.
They've ordered another one, presumably working on the old "give a monkey an infinite supply of typewriters" plan.