Douglas Spencer (dougs) wrote,
Douglas Spencer

Internet working, rest of world seems to have survived

Following on from this entry, my Internet is now working again. It seems that the latest re-grade of the service (so it goes faster) has toasted a number of the six year old cable modems that NTL have out there, including mine. They're fielding complaints as connections are collapsing and simply swapping out the old modems for ones which are actually suited for the current speed of connection.

They seem also to have sorted out the interminable waits-on-hold that they've had on their customer service line in the past.

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