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Douglas Spencer

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Amazon, wish lists, and why they don't work. [Dec. 17th, 2006|02:46 pm]
Douglas Spencer
So you log in to Amazon.co.uk and go to a friend's wish list. You select a product, and proceed to the checkout. You choose her address from the list of delivery addresses available (yours, hers). You hit the "dispatch to this address" button.

You get the following:
    Important Message
    There is a slight problem with your order. (See below.)

    [ list of stuff ]
    *** We're sorry. This item can't be delivered to a Wish List or gift registry address. ***

Amazon, you bunch of useless tossers, I bet that when this friend of mine put this item on her wish list you didn't her that she'll never get it as a gift. I'm gradually getting tired of organisations which aren't competent to do things which I fondly imagined were part of their core business, and it's a disappointment to discover that Amazon aren't competent to sell books.

[User Picture]From: purple_peril
2006-12-17 03:43 pm (UTC)
The most annoying thing I've encountered with the Wish List system goes something like this:
1. Person A finds something they like at, say, £10 on amazon.co.uk and adds it to their wishlist.
2. The system realises that actually this item can be purchased for, say, £6 from amazon in the Channel Islands, or from some marketplace seller, so it adds it to the wishlist at £6.
3. Person B decides to purchase the item from the wishlist thinking £6 is exactly what they want to spend.
4. Person B discovers that because the item is being shipped from the Channel Islands it either won't be delivered in time or can't be delivered to that address at all.
5. Exasperated, person B searches for the item on amazon.co.uk, only to find that it costs more than expected.

So far I haven't found a way to force the wishlist only to display the .co.uk price :(
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[User Picture]From: quercus
2006-12-17 06:43 pm (UTC)
The whole Amazon Jersey thing is an exercise in surreal at the best of times. My GBH set ranged from 12 to 27 quid before finally coming in at 16. As they managed to post facto cancel it twice as "We can't supply this from Jersey anymore", it's a miracle I had the patience anyway.
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[User Picture]From: dougs
2006-12-17 08:49 pm (UTC)
It would actually be helpful if it said "we can't deliver it there because...", and then I could think of other ways round it. But it doesn't tell me what's gone wrong.
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(Deleted comment)
[User Picture]From: dougs
2006-12-17 08:45 pm (UTC)
On this occasion, I've chosen a different gift from elsewhere on the list. But I might make contact later.
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[User Picture]From: flick
2006-12-17 05:11 pm (UTC)
This is something that's been annoying me recently, too....
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[User Picture]From: dougs
2006-12-17 08:46 pm (UTC)
For people I'm actually going to see, I could just get it delivered to me, and then hand it over in person. But in this case it's not going to work.
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