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Mobile Phone Carriers - Songs of innocence and of experience [entries|archive|friends|userinfo]
Douglas Spencer

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Mobile Phone Carriers [Mar. 18th, 2008|01:45 pm]
Douglas Spencer
My current mobile phone carrier, with whom I have a contract that's imminently due for renewal, is pissing me off. This is because, while they have an excellent system for keeping track of users who don't want any unsolicited marketing calls, their upgrades department can't actually use it. They've currently been instructed that, if I get another call (of which I've already had several) reminding me that I'm shortly entitled to an upgrade, I'll cancel with them and go and set up a new contract somewhere else. I'm competent to manage my contract myself, and I've kept a note of the dates when the contract is available for renegotiation and when it comes to an end.

My first task on opening a new mobile contract is always to instruct the carrier that their marketing department shouldn't phone me. I'd like a carrier on whom I can rely to honour that instruction.

So this is the obligatory "suggest a mobile carrier" thread. UK, contract rather than PAYG, lowish usage and unlikely to reach the contracted-included number of calls and texts, would like a low price, not too fussed about handset features.

Thoughts?
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Comments:
[User Picture]From: quercus
2008-03-18 05:01 pm (UTC)
I doubt that T-Mobile could phone you if they wanted to and you pleaded with them to do so. Their last excuse to me was the sublime, "This department doesn't have access to your phone number". However they can't make the answerphone work either and the floral-skirted hippie-music they play for the 45 minutes - hour you're on hold waiting for an answer does a lot to explain why Charlie Manson finally cracked.

Apparently they're desperate to offer me a juicy affordable data contract, but can't get their act together to actually do so. Perhaps they're just shy? In the meantime, I still have no data or answerphone.

So if anyone knows of a good low-use contract, I'm listening too.
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