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Douglas Spencer

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Email to hotel [Mar. 17th, 2011|02:50 pm]
Douglas Spencer
I'm sure some of you remember this poll from a couple of weeks ago.

Here's an email , sent today, to the hotel concerned.

    Hi Helen.

    I'm Douglas [surname], and my partner is Julia [surname].

    We're trying hard -- very hard indeed -- to sort out a contract for [hotel] Sheffield to host our wedding, which will be in a little over a year's time on [date].

    We've been dealing with your colleague Rebecca [surname] since February 23rd, we're currently on the third draft of the contract, and she's seemingly still unable to get even the name of the bride right. This is very frustrating, and we're losing confidence in our ability to make progress with Rebecca towards making a usable contract. We don't think it's impossible to draft a contract which identifies the parties to that contract correctly and consistently.

    As I've already explained to Rebecca, we're very keen to get this right, to get it confirmed, and to get the deposit paid. None of the delays so far have been of our making.

    I wonder if there's someone else at [hotel] Sheffield with whom we can deal, or if Rebecca could use a little extra help?


On this particular major prestigious hotel chain's website, it says "Your wedding. It's one of the most important days of your life. So it's only natural to want everything to go smoothly. Our role is simple. We promise to take care of all the little details, to make sure you enjoy the wedding of your dreams."

[User Picture]From: miznarrator
2011-03-17 03:44 pm (UTC)
Oh! Congrats, sir! And fie and pah on all useless employees! D: How frustrating!
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[User Picture]From: cyka
2011-03-17 05:56 pm (UTC)
ditto on the congrats!

is that hotel the only option? after three drafts, i'd be looking elsewhere!
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[User Picture]From: dougs
2011-03-17 09:54 pm (UTC)
It isn't the only option, but for various reasons it's the best option, and it's the option we want. We're hoping that the incompetence is restricted to that individual.
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[User Picture]From: veronica_milvus
2011-03-17 03:45 pm (UTC)
Gosh. Here's hoping there might be other suitable venues in the general Sheffield area. Good luck!
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[User Picture]From: filkerdave
2011-03-17 04:18 pm (UTC)
Is it too soon to congratulate you on the upcoming nuptials?
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[User Picture]From: gaspodia
2011-03-17 06:11 pm (UTC)
There was me thinking you were planning to run a convention. Although I guess it involves much the same skillset :)

I think the tone in your letter was pitched just right; hopefully you'll receive an encouraging reply back soon.
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[User Picture]From: j_lj
2011-03-17 06:11 pm (UTC)
I'd be looking elsewhere too.
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[User Picture]From: asphodeline
2011-03-17 08:50 pm (UTC)
I'd ditch the hotel unless you have romantic or special reasons for going there.
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[User Picture]From: bibliofile
2011-03-18 07:06 am (UTC)
The wedding of your dreams? They didn't say WHICH dreams, now, did they?! (So Julia would marry Capt. Jack Harkness? And you would end up married to both Edina AND Pats....)
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